Customer Service

At ZEWIX, our customer service team is available to help with questions about products, orders, shipping, returns, refunds, and general website assistance.

Contact Details

Email: contact@zewix.store

Phone: +44 7848485647

Hours: Monday–Saturday, 9:00 AM–6:00 PM

We generally respond within 1 business day.

Order Questions

For questions about an existing order, please include your order number so we can locate your purchase quickly.

Returns & Refunds

For return or refund requests, please email us before sending an item back.

Please include:

• Order number

• Product name

• Reason for return

• Photos, if the item is damaged, defective, incorrect, or not as described

Our team will provide the appropriate return instructions.

Company Information

ZEWIX
Operated by HAMZA CORPORATION LTD
Company Registration Number: 16280946
99 Montpelier Gardens
London E6 3JE
United Kingdom