Terms & Conditions

Welcome to ZEWIX. These Terms & Conditions govern your use of zewix.store and purchases made through our website.

By accessing or using our website, you agree to these Terms & Conditions.

1. About ZEWIX

The website zewix.store is operated by:

HAMZA CORPORATION LTD
Company Registration Number: 16280946
99 Montpelier Gardens
London E6 3JE
United Kingdom

Email: contact@zewix.store
Phone: +44 7848485647

ZEWIX is the trading brand used on our online store.

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent purposes

• Attempt to gain unauthorized access to our systems

• Interfere with website functionality

• Submit false or misleading information

• Use our website in a way that violates applicable laws

3. Product Information

We make reasonable efforts to ensure product descriptions, specifications, images, pricing, and other information are accurate.

However, minor variations may occur, particularly in product color or appearance depending on your device or screen settings.

If you receive a product that is materially different from its description, please contact us.

4. Product Availability

Products are subject to availability.

If an ordered product becomes unavailable before fulfillment, we may contact you regarding available alternatives or provide an appropriate refund.

5. Pricing

Prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to correct obvious pricing or listing errors.

If an order has been placed because of an obvious pricing error, we may contact you before fulfillment to confirm whether you wish to proceed at the correct price or receive a refund.

6. Orders

Placing an order constitutes an offer to purchase the selected products.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, inventory errors, or obvious pricing errors.

If we cancel an order after payment has been received, the applicable amount will be refunded.

7. Payment

We accept major payment methods available through our checkout, which may include:

• Major credit cards

• Major debit cards

• Apple Pay

• Google Pay

• Other payment methods displayed at checkout

Payment processing is handled through third-party payment providers.

We do not knowingly store complete payment card information on our own systems.

8. Shipping

Shipping information, estimated processing times, and delivery estimates are described in our Shipping Policy.

Orders are generally processed within 1–2 business days and standard delivery is generally estimated at 3–7 business days after shipment.

Delivery estimates are not guaranteed.

9. Returns and Refunds

Our Return & Refund Policy applies to eligible returns.

Generally, unopened and unused products may be returned within 30 days of delivery, subject to the conditions stated in our Return & Refund Policy.

Products that arrive damaged, defective, incorrect, or materially not as described are handled separately under our return procedures.

10. Intellectual Property

Unless otherwise stated, content on this website, including text, graphics, logos, designs, photographs, and other materials, is owned by or licensed to ZEWIX or its applicable licensors.

You may not reproduce, distribute, modify, sell, or commercially exploit website content without appropriate permission.

11. Third-Party Services

Our website may contain or use third-party services, applications, payment providers, advertising technologies, shipping services, or links.

We are not responsible for the content, availability, security, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Website Availability

We attempt to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical issues, security measures, or circumstances outside our control.

13. Limitation of Liability

To the extent permitted by applicable law, ZEWIX and HAMZA CORPORATION LTD will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products purchased through the website.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

14. Consumer Rights

Nothing in these Terms is intended to remove or limit consumer rights or legal remedies that cannot lawfully be excluded.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be posted on this page with a revised "Last Updated" date.

16. Governing Law

These Terms are subject to applicable laws governing the relationship between you and ZEWIX, without limiting any mandatory consumer protections that may apply to customers in their jurisdiction.

17. Contact Us

For questions regarding these Terms:

ZEWIX
Operated by HAMZA CORPORATION LTD
Company Registration Number: 16280946
99 Montpelier Gardens
London E6 3JE
United Kingdom

Email: contact@zewix.store
Phone: +44 7848485647

Customer service hours:

Monday–Saturday, 9:00 AM–6:00 PM

We generally respond within 1 business day.